Legal

Terms of Service

Last updated: June 2026

1. Who We Are

Blackbear Creative Studio ("we," "us," or "our") is a freelance creative studio based in Austin, Texas, offering brand identity, web design & development, ad creative, and media buying services. You can reach us at gabrian@blackbearcreativestudio.com.

2. Information We Collect

When you submit our contact form, we collect the following information:

  • Full name
  • Email address
  • Project type and estimated budget
  • Project description or message
  • SMS consent status (where provided)

We do not collect payment information, sensitive personal data, or any information beyond what you voluntarily submit.

3. How We Use Your Information

The information you submit is used solely for the following purposes:

  • To respond to your project inquiry
  • To assess project fit and provide a proposal
  • To maintain a record of our correspondence
  • To send marketing and service-related communications where you have consented

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. SMS Messaging Consent

By checking the SMS consent box on our contact form, you agree to receive text messages from Blackbear Creative Studio for demonstration and marketing purposes, including project updates, service announcements, and promotional content.

  • Frequency: Message frequency may vary depending on project activity and promotions.
  • Rates: Message and data rates may apply depending on your carrier plan.
  • Opt-Out: Reply STOP at any time to unsubscribe from SMS communications. You will receive one confirmation message and no further texts.
  • Help: Reply HELP for assistance or contact us at gabrian@blackbearcreativestudio.com.

SMS consent is not a condition of purchasing any service. You may submit the contact form without checking the SMS box.

5. Data Storage & Security

Your contact information is stored securely through Brevo (formerly Sendinblue), a GDPR-compliant CRM and email platform. Brevo's infrastructure uses industry-standard encryption and security practices. You can review Brevo's privacy policy at brevo.com/legal/privacypolicy.

We retain your contact information for as long as necessary to fulfill the purposes outlined in these terms, or until you request deletion.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data at any time
  • Withdraw consent for SMS or marketing communications at any time

To exercise any of these rights, contact us at gabrian@blackbearcreativestudio.com.

7. Third-Party Services

We use the following third-party services to operate this website:

  • Brevo — Contact storage and email delivery
  • Vercel — Website hosting and serverless functions
  • Google Calendar — Appointment scheduling

Each of these services has its own privacy policy and data handling practices.

8. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be reflected on this page with an updated date. Continued use of our contact form after changes constitutes acceptance of the updated terms.

9. Contact

For any questions regarding these terms, your data, or your privacy rights, please contact us directly at gabrian@blackbearcreativestudio.com.